There are three of us handling support at gamban® – Jack, James and Rijaa.
Although we enjoy speaking with customers, we are in the process of automating as much of our support as possible, including 'AnswerBots' (AI), KnowledgeBase (what you are currently reading) and other systems aimed at resolving your issues as quickly as possible. Please give us feedback on our articles to help on this front. We would love to hear from you, even if it is as simple as a thumbs up or down on our content.
That said, if you still wish to speak with us about anything technical or account-related, please email firstname.lastname@example.org.
For a number of reasons, including data protection, liability, risk and logistical challenges, gamban® no longer provides remote access support.
All correspondence is treated with confidentiality, in accordance with our Privacy Statement